How can i book a stay at your hotel?
For direct bookings, availability & rates: use the booking engine by clicking on the 'book now' button. For any further details, please contact us at firstname.lastname@example.org
What are the available room types in the hotel?
Cosmos Superior Room: Can accommodate up to 3 persons
Planet Deluxe: Can accommodate up to 4 persons
Galaxy One-bedroom suite with private pool: Can accommodate up to 4 persons
Ocean One-bedroom suite swim-up pool: Can accommodate up to 4 persons
Kingdom Two-bedroom suite: Can accommodate up to 5 persons
Universe Panorama Suite with roof private pool: Can accommodate up to 2 persons
Is there Wi-fi access in the rooms & public areas?
Yes, free of charge
Do you have a gym?
Yes, our hotel has a gym equipped with advanced weight training machines, ideal to stimulate your body and mind.
Is there a safe box in the room? If yes, what is the current charge?
Yes, free of charge
Is there a mini bar in the room?
Yes, there is a mini bar in every room. Extra charge for any drinks or food consumed.
Do you have Tea & Coffee facilities in the rooms?
Yes, tea & coffee facilities are available in all hotel rooms including Espresso machine
Do you provide pool towels?
Hotel provides pool towels to all guests at no charge. Guests can replace pool towels with fresh ones every time they feel is necessary to do so.
What are the standard ‘check-in’ and ‘check-out’ times of the hotel?
15:00 hrs is the check-in time & 11:00am is the check-out time.
Can guests request room upgrades whilst in resort?
Yes, provided hotel occupancy allows the hotel to upgrade you to either another view room or in a different room type (but with a charge).
My return flight back home is late. Can I book a ‘late check-out’ directly with the hotel whilst in resort?
Yes, requests for a ‘late check-out’ can be made via the hotel’s reception desk. This can be guaranteed (or not) couple of days prior to your departure due to the fact that the hotel’s rooms remain on sale till last minute and there is chance for all rooms to be sold out.
I have booked a ‘late check-out’ room. Will I be able to keep the same room I was using during my stay?
You will have to contact the reception desk to check whether it will be possible to keep the same room. In case the room you’ve been using (during your stay) is allocated to a new arrival getting to the hotel early, you will be asked to vacate your room at 12:00 noon and move to another room.